The Center for Dialogue and Resolution
Annual Spring Training
Toolz for Tough Conversations
June 19, 2018
8:30 am to 5:00 pm
Toolz for Tough Conversations is a rare professional development experience.This 8-hour conflict de-escalation and constructive confrontation program prepares individuals, organizations and communities for difficult conversations.
- Identify physiological escalation patterns that can interfere with listening and learning.
- Conduct conflict assessments to identify professional, interpersonal and rights-based issues.
- Apply learning to local organizational issues and identify pathways forward for improvement.
$125 for OMA members
$150 for non OMA members
$100 for volunteer mediator and students
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